Returns & Exchanges

At IGK Hair, we want you to love your look, which is why we offer a 30-day window for returns and exchanges on products purchased directly from our site. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.

• 3.
  Package Your Items

  Securely pack your items in the original shipping box or a similar sturdy container, ensuring all lids are tightly sealed to prevent leaking.

• 4.
  Ship and Track

  Drop your package off at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.